Extra services


See above

Sanitary Facilities

TIP: Go to the toilet before visiting Smile Safari. These are completely free and can be found in Wijnegem Shop Eat Enjoy on the ground floor (property no. 74) and upstairs (property no. 224).


Wijnegem Shop Eat Enjoy disposes of AED equipment. You can find them both on the ground floor next to the info desk (entrance 12) and on the first floor (management, entrance 2).


You can withdraw money at the cash dispenser of BNP Parisbas Fortis in Wijnegem Shop Eat Enjoy. You will find this ATM on the ground floor at entrance 13.

First aid

We dispose of a first aid box. On the first floor of Wijnegem Shop Eat Enjoy there is a first aid room next to the management (entrance 2). The security guards present have had first aid training and are happy to help you here.

Lost & found

Have you lost something? Then our crew has kept it safe for you! Send an email to info@thesmilesafari.com to come and pick up your item. 

Afraid to get lost while smiling, or just curious about what to expect on your Safari? Take a look at our map and don’t forget to charge your mobile phone! And yes, you see, there are changing rooms so you can change your outfit in between!